Frequently Asked Questions
Got questions? Check out our frequently asked questions below to learn more about the services, policies, and amazing amenities at iPartment.
SHORT-TERM STAY
LONG-TERM STAY
APARTMENTS & AMENITIES
Do I need to pay in advance?
How long can I hold a room before making a payment?
What payment methods do you accept?
How is iPartment different from a hotel?
Are the apartments suitable for couples or groups of friends?
Can I work remotely from the apartment?
How long can I stay?
BOOKING & PAYMENT
How can I book a room at iPartment?
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iPartment provides a private living space with fully equipped amenities, just like home.
You can stay from a few days to several weeks, depending on your needs.
Yes, the apartments are equipped with high-speed WiFi and spaces suitable for working.
Yes, our apartments are suitable for couples and small groups, depending on the room type.
Do I need to handle the residency procedures myself?
Do I need to sign a contract?
Is there support for long-term business travelers?
Can I extend my rental period?
Does iPartment assist with a guarantor/sponsor?
Are the apartments fully equipped?
Is there a washing machine and WiFi?
Is there a workspace and a balcony?
Is housekeeping service available?
Can I cook?
Will I receive a confirmation after booking?
Depending on your specific booking, you may be required to pay in advance or make a deposit to secure your reservation.
The room-holding duration depends on our booking policies at the time of your reservation.
iPartment accepts bank transfers, cash, and other applicable payment methods.
Yes, a booking confirmation will be sent to your email or via our system as soon as your reservation is successfully completed.
You can easily book a room through our website, via email, or by calling the iPartment hotline.
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Yes, the apartments feature a kitchen area for your use.
Yes, there is a workspace; balconies are available depending on the specific apartment type.
Yes, we provide periodic housekeeping services or upon request.
Yes, the apartments are equipped with a washing machine and high-speed WiFi.
Yes, all apartments are fully equipped with the necessary amenities. Can I cook?
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iPartment will support you with all the necessary procedures.
Yes, we provide support and connect foreign guests with suitable solutions.
Yes, iPartment is highly suitable for business travelers and experts staying long-term.
Depending on your length of stay, you may need to sign a lease contract.
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Yes, you can extend your stay depending on room availability.
SUPPORT & SERVICES
POLICIES
Can I cancel or change my booking?
What if I damage any property?
Is there a refund upon cancellation?
Refunds depend on the specific terms and the timing of your cancellation.
You may be required to pay for any additional costs if damages occur.
Yes, you can cancel or change your booking according to the applicable policies.
Smoking is not allowed inside the apartments; pets require prior notice.
Is smoking or bringing pets allowed?
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What if I need assistance?
Do you offer car rentals or travel assistance?
Is there a 24/7 reception?
Is there an airport shuttle service?
Yes, we have a support team available 24/7.
Yes, iPartment can assist you in connecting with suitable services.
The iPartment team is always ready to support you.
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You may be required to pay for any additional costs if damages occur.
Ready for an unforgettable journey in Da Nang?
Discover our comfortable apartments and enjoy a home-like experience.
iPartment Danang
2 Thang 9 Street, Hoa Cuong Ward, Da Nang , Vietnam
+84 (0)91 831 1632
inqueryipartment@gmail.com
ipartment_vietnam